CANDLE CARE & SAFETY

When enjoying the warm and inviting glow of your candles, it's essential to follow simple safety guidelines to ensure a pleasant and safe experience.

NEVER LEAVE A BURNING CANDLE UNATTENDED To prevent fire and injury, it's vital never to leave a burning candle unattended. Always extinguish your candle when leaving the room.

KEEP OUT OF REACH OF CHILDREN & PETS Candles should be placed well out of reach of children and pets to avoid accidents and burns.

NEVER MOVE A BURNING CANDLE Attempting to move a burning candle can be dangerous, as hot wax may spill or the container may be too hot to handle.

PLACE YOUR CANDLE ON A STABLE SURFACE Always ensure your candle is placed on a flat, stable, heat-resistant surface. The container may become hot during use. Avoid flammable, heat-sensitive, or porous surfaces near the candle.

REMOVE LABELS, DECORATIONS BEFORE BURNING Before lighting your candle, remove labels, decorations, ribbons, or any flammable items. Burning these materials can pose a fire risk.

AVOID DRAUGHTS Using your candle near open windows, air ducts, or fans can cause issues such as excessive smoke or an uneven burn. It's advisable to keep candles away from draughts.

TRIM THE WICK Our wicks are self trimming, however if you need to trim your wick. We recommend to trim the candle wick to approximately 7mm (0.27 inches) before each use. Regularly remove any wick debris to ensure a clean, even burn. We use 100% cotton, lead-free, self-trimming wicks. If you notice "mushrooming" of the wick, remove it before lighting to prevent a wax pool fire.

NEVER BLOW OUT THE WICK, USE A CANDLE SNUFFER Use a candle snuffer instead of blowing out the candle to prevent wick drifting and minimize smoke. Snuffing also helps the wick retain wax for future use.

MAXIMUM SESSION BURN TIMES Burn your candle for up to 4 hours per session or until the liquid wax reaches the edges of the candle jar; this prevents tunnelling and helps to prevent overheating of the glass candle jar. 

SETTING THE CANDLE MEMORY For maximum burn times, especially with pillar candles, set the candle memory by burning it one hour for every 2.5cm of its diameter the first time it's lit.

CANDLE DISPLAYS When creating decorative displays with candles, ensure they are at least 10cm apart to avoid compromising each candle's burn quality.

CANDLE HOLDERS Choose the correct candle holder to avoid overheating and candle collapse. Ensure there's at least three finger widths of space around the candle.

VOTIVES Always use a votive holder when burning votive candles, as they are designed to melt and liquify.

TAPERS Keep candle tapers vertical to prevent smoking or dripping. Use candle fitters or cradles for added support.

CANDLE STORAGE Store candles in a cool, dry place, away from direct sunlight and heat, to prevent fading, cracking, and melting. Keep them upright.

WAX POOL FIRES It's crucial to follow all candle care instructions to reduce the risk of a wax pool fire. Avoid deep wax pools, wick debris, draughts, and ingredient degradation.

By adhering to these candle care and safety guidelines, you'll ensure a delightful and safe candlelit experience. Your candles will love you back each time you use them, providing a soothing atmosphere and peace of mind.